Whether it's parenting problems, difficulties at school, family crises, addiction or stress online – the parents' helpline of "Nummer gegen Kummer" (Number against Sorrow) at 0800 111 0 550 offers help and support to parents.
If you're worried about your child, feel overwhelmed, or sometimes helpless, the Parents' Helpline is there for you. No matter what's causing you stress or what's overwhelming you, you can contact the specially trained counselors with any questions or concerns. Because: It's okay to ask for support! Many problems become easier when you share them with someone. It doesn't matter whether you "just" have a question or need emotional support.
The advisors at the parent helpline know the challenges mothers and fathers face, support them and work with them to find a way forward – anonymously, competently and on equal terms.
Parents' helpline
Mon, Wed, Fri: 9am – 5pm
Tue + Thu: 9am – 7pm